Term Of Service
Limited Liability Partnership “Integra Business”
(hereinafter referred to as the “Service Provider”)
This Public Offer (hereinafter referred to as the “Offer”) constitutes an agreement between the Service Provider and a user of services – an individual (hereinafter referred to as the “Customer”), and defines the terms for purchasing and providing services using the Service Provider’s resources.
GENERAL PROVISIONS
The Service Provider publishes this Offer addressed to individuals and legal entities in accordance with Articles 395, 396, and 447 of the Civil Code of the Republic of Kazakhstan (hereinafter – the Civil Code of the RK).
This Offer, like any agreement, defines the essential terms of interaction between the Service Provider and the Customer (a person who has accepted the Offer).
This Offer is concluded at the moment the Customer places an order for services.
The Offer may be accepted by any individual or legal entity within the Republic of Kazakhstan intending to order (purchase) services provided by the Service Provider in accordance with the list of services available on the website https://instagfollowers.shop
.
The Customer unconditionally accepts all terms of this Offer in full (without exceptions).
Upon acceptance of this Offer, an individual or legal entity becomes the Customer.
Acceptance is deemed to occur when the Service Provider receives a message indicating the intention of the individual or legal entity to order services under the terms of this Offer.
The Offer, all amendments, annexes, and additional information about the Service Provider’s services are published on the website https://instagfollowers.shop
.
STATUS OF THE SERVICE PROVIDER’S WEBSITE
The website is the property of the Service Provider and is intended for organizing remote sales of social media promotion services via the Internet.
By accepting the Offer (i.e., paying for an order placed on the website), the Customer receives services under the terms and conditions defined in the Service Agreement published on the website.
The Service Provider is not responsible for the content and accuracy of information provided by the Customer when placing an order.
CUSTOMER STATUS
The Customer is responsible for the accuracy of the information provided when placing an order and for ensuring that such information is free from third-party claims.
The Customer confirms agreement with this Offer by checking the box:
“I have fully read the Terms of the Agreement, all terms are clear to me, and I agree with all terms of the Agreement.”
Information provided by the Customer is confidential.
By providing personal data, registering on the website, or submitting a request, the Customer consents to the processing of personal data for the purpose of fulfilling the agreement.
The Service Provider uses Customer information solely for operational purposes (e.g., sending order status notifications) and in cases specified in this Offer.
Services are purchased exclusively for personal, family, or household needs not related to business activities.
Use of the website for browsing, selecting services, and placing orders is free of charge.
SUBJECT OF THE OFFER
Based on Customer orders, the Service Provider sells social media promotion services at the prices and under the conditions specified on the website.
Services may be provided either by the Service Provider or by third parties engaged by the Service Provider.
Relations between the Customer and the Service Provider are governed by the Civil Code of the RK, the Law of the RK “On Consumer Protection,” and other applicable legal acts.
Acceptance of the Offer is considered complete and unconditional upon receipt by the Service Provider of the Customer’s order request.
Upon acceptance, a service agreement is deemed concluded.
PROCEDURE FOR CONCLUDING THE AGREEMENT
The Customer places orders independently via the website.
When placing an order, the Customer must provide:
a link (URL) to their social media profile
the desired quantity of services
the selected category of services
The Customer expresses intent by completing the order form.
The Service Provider does not edit Customer-provided data.
SERVICE INFORMATION
Service descriptions are presented on the website through graphical and textual materials owned by the Service Provider.
Each service includes a name, price, and description.
All information is for reference purposes and may not fully reflect all characteristics.
If needed, the Customer should contact the Service Provider before placing an order.
Upon request, additional information may be provided via email.
ORDERING PROCEDURE
The Customer may order any service listed on the website in any quantity unless otherwise specified.
If a service cannot be provided, the Customer will be notified.
Service delivery timeframes are agreed upon or defined in the Service Agreement.
By placing an order, the Customer agrees not to submit prohibited content, including:
nudity
drugs
weapons
suicide-related content
any materials prohibited by the laws of the Republic of Kazakhstan
During service execution, metrics (followers, likes, etc.) are considered as baseline values.
The Customer must not use other methods to artificially alter these metrics simultaneously.
Once service delivery has started, cancellation is generally not possible (with rare exceptions).
Order statuses and information may be delayed; actual metrics should be verified directly on the promoted page.
PRICE OF SERVICES
Prices are indicated in USD with conversion into Kazakhstani tenge.
The Service Provider may change prices unilaterally; however, paid orders are not affected.
Final pricing is shown in the “Payment” section of the website.
PAYMENT
Payment methods are specified on the website.
The Customer may use any available payment option.
All payments are processed in USD with conversion into KZT.
REFUNDS
Funds in the Customer’s account balance are non-withdrawable and may only be used for services on the website.
The Customer may refuse services under applicable consumer protection laws.
Refunds for properly rendered services are not allowed.
In case of cancellation, funds are returned to the website balance minus Service Provider expenses.
The Service Provider reserves the right to refuse service delivery and not issue refunds if the Customer violates the terms of this Offer.
LIABILITY
The parties are liable in accordance with the laws of the Republic of Kazakhstan.
The Service Provider is not liable for damages caused by misuse of services.
Force majeure releases both parties from liability during such events.
All social media promotion services may involve natural decreases (drop-offs). The extent depends on the method used.
If drop-offs occur during the warranty period, the Customer may request a refill.
Warranty applies only to services explicitly marked with a guarantee.
A new order cancels the previous warranty.
Warranty may be denied if it is impossible to determine which followers were lost due to external additions.
OTHER TERMS
Relations are governed by the laws of the Republic of Kazakhstan.
For claims or inquiries, the Customer may contact:
Address:
19 Amangeldi Imanov Street, Office 511D, Astana, Kazakhstan
Email: support@instagfollowers.shop
Phone: +7 702 882 82 49
